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1.4 Based on 6 reviews
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    • Cancelation of the policy notice 1
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I went through the process of setting up my plan and made my first payment. The lady on the phone told me that I had to pay a certain amount but what I actually had to pay was $3 higher. I did not know why they had me pay an amount that was $3 short and I thought that I was paid up. They canceled my account for "failure to pay" and I did not know until after the February 1st deadline. I did not have any notices that I didn't pay the full amount... Read more

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I have had to comtact Highmark (Highmess, rather) on at least 6 different issues ranging from my new plan(after they discontinued my old plan) to 3 different claims issues. I am a nurse for 40 years, so I know the system well. I own a business and pay my own premiums, a tidy sum for a high deductible plan with diminishing benefits. It took 2 months and literally hours on the phone for them to send me documentation of my new plan. After... Read more

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I bought a new plan from Highmark which was suppose to be activated from 01/01/2016. And today it is 01/14/2016 and till now I am not in their system. And looks like it is going to take much longer. I made the payment for the plan December, and I specifically asked the lady that I have appointments schedule during the first week of January, so is it ok and she said" yes, I can use my old ID card". And when I visited my doctor's office, my... Read more

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Beware of their fine print, I am currently in contact with the (BBB) concerning Highmark. they are currently leaving me with a bill from St.Elezibeth hospital over an e.r. visit, their excuse for not paying my e.r. co-pay is that since I wasn't dieing or admitted they weren't going to cover my co-pay. UH hello? Isn't that why we go to the e.r. because we are unaware of our medical conditions? I mean even EBOLA is camouflaged with flu like... Read more

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I have been a client of BCBS - now Highmark for about 30 years. Just received a letter telling me my policy will be canceled as of December 31, 2015. No reason why. Last year I received the letter from them telling me I was grandfathered in. I have a very good policy and I am paying $522 per month. In fact, I have spent hundreds of thousands with this company and I have never been sick. I cannot believe that they can just cancel my policy... Read more

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I signed up on Healthcare.gov for January. Was mistakenly signed up for February. Called marketplace and they fixed immediately. Told me to call Highmark and fix with them. Tried to pay before Christmas, but they told me to wait until after, I would be in their system correctly by them. After Christmas, told me to wait until after New Years. Then I was told, Jan. 6. I was told that day that it was in. No card two weeks later, told wasn't... Read more

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HAD HIGHMARK MEDICARE ADVANTAGE FOR YEARS, HAD CLAIM IN 2014, NOW HIGHMARK IS REFUSING TO RENEW INSURANCE FOR 2015, DUE TO USING INSURANCE IN 2014 FOR EMERGENCY MEDICINE REFUSING TO SEND NEW ENROLLMENT FOR AND INFORMATION REGARDING NEW PLANS FOR 2015, CALLED NUMEROUS GOVERNMENT AGENCIES TO NO AVAIL, THIS IS DISCRIMINATION AGAINST THE DISABLED AND SENIOR CITIZENSHAD HIGHMARK MEDICARE ADVANTAGE FOR YEARS, HAD CLAIM IN 2014, NOW HIGHMARK IS... Read more

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Every year the rate increases with highmark, however we poor people don't get income increases, the the low lifes of highmark every year decrease what is covered with doctor visits, laboratory tests and prescriptions, the co pays keep increasing, even a co pay for going to the facility and getting a test, you pay a co pay for the test and then get a bill for use of the facility, even my doctor agreed they are nickle and diming the poor people,... Read more

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